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Personal Brand Actions to Take in 2016 – Start Today

hourglass 2016.jpgStrategies and Predictions

I recently wrote a blog about taking action steps to achieve goals. As we end 2015, let’s look at some specific action steps you can take to Grow Your Personal Brand in 2016, achieve your goals and attain long term success.

Make time, don’t waste time.

First, stop talking about not having enough time. Recognize that your time is valuable and you need to focus on what you need to get done. If you want be successful you may have to get up early, stay up late and work more. Do you know that billionaires typically get up three hours before the “work day” starts? Set your priorities and create real deadlines. Block off the time you need each day to move closer to your goals.

As part of time saving, examine social media activities. Are you getting the ROI (return on investment) or ROE (return on effort)? If the answer is “no” or “I don’t know,” then it is time to re-evaluate these activities. For most small business people and solo entrepreneurs your time is very valuable; Tweeting, Facebooking and posting images to Instagram is probably not the best use of your time. If it is not generating income or leads, delegate it or stop doing it. Focus on what works in terms of business development and sales.

Focus

archery[1].jpgWe live in a world where distractions are killing our productivity and sucking away our time. One way to save your valuable and precious time is to learn how to remove distractions. Distractions hurt us in many ways more than just stopping us from doing what we need to do – they make us lose focus and concentration. It takes 10 to 25 minutes to get back into our productivity zone again. What’s the solution?  Here are a few suggestions:

  1. Put your cell phone in another room or turn it off (I personally need to have it in another room or I am tempted to check it every 5 minutes). Do whatever you can to get it out of your view and reach. I know you are afraid to go without your smartphone. What do I do? I go into settings and forward my calls to my office. My staff answers or it goes to voice mail. Give staff, colleagues, clients and friends the message that you can only be interrupted in the case of a real emergency.
  2. Remove distracting sounds. Sounds break up your flow and concentration. No surprise, this is a natural response to danger. What can you do? Try noise cancelling headphones or ear plugs. For some people it requires moving to another room and closing the door or even going to another building.  Create a distraction proof environment.
  3. Turn off all message notifications from social media, texts or email. This is hard to do, we want to be connected but these messages distract and even if you can avoid looking, you know you really want to. Your scheduled time should be sacred and this means email and other digital messages should not distract you.   Emails and texts can wait an hour or two.

Create that Plan

I always ask my LinkedIn or personal branding students if they have a plan for marketing with LinkedIn or a personal marketing plan. Only 5 percent have a plan. For this year make the commitment – not resolution – to create a plan. You need to have a road map and a plan to get to where you want to go. You may be successful without a plan but think about how much more successful you could be with one. I believe the average sales person, business owner or entrepreneur will be 20 to 50 percent or more effective and successful if they simply created a plan and modified this plan every quarter and annually. From a personal perspective, I have a plan with goals and multiple action steps. I regularly achieve goals when I have a plan, when I don’t those goals take longer or are never achieved. The plan is critical for achieving goals, staying focused and saving time.

Create Your Video(s)

If you don’t have a video for your brand today you’re falling farther and farther behind your competitors. This statement is true not matter what industry you are in. Why? In the mobile age people (a.k.a. customers and prospects) don’t have time and they want video content. If you are not providing it and a competitor is, guess what?  The competitor is winning the battle for attention. The other more long term problem with not having video content is the fact that you are falling behind in the content war. By not creating content and getting comfortable communicating it on video you do not appear to be up-to-date and ready for the challenges of the digital age. Communications is an art and a skill, it requires practice. While anyone can fire up a camera or smart phone and shoot a Periscope video or post a video to YouTube, it takes practice to learn how to speak and present a quality message on video.

If you don’t have a video you are not conveying your brand message to contacts, prospects and referral sources. These are the people who create your brand and reputation. Without your personal content to guide them, perceptions will be inaccurate, they will not know what you stand for and they certainly will be less likely to hire you or recommend you to others.

Two predictions about video in 2016

  1. Video on LinkedIn will be much more important and likely will be positioned higher in profiles. Making/having a personal video not only will be needed on LinkedIn, but required for optimal success. Those who are ahead here will dominate for at least a year.
  2. Live streaming video from Periscope, Facebook and others will become much more widely used. If you are not doing this you’re going to get beaten by competitors, lose market share and you will not project the right image to those seeking you or your services.

Be Consistent with your persona marketing and messages

Your message and personal brand must also be consistent in the real world and online. Make sure all of your profiles, images and videos are consistent with your current personal brand and what you are passionate about. Confusion in the marketplace is not something you want when people are looking at you and considering you for a referral, recommendation or to hire you.

To succeed in marketing and in business you must present your messages and content regularly to your audience. Make the commitment this year to be consistent with your marketing. Regularly create and post videos, write your own blogs, post on on social media, attend events, send email newsletters and content and execute your marketing plan. Examine what works and don’t be afraid to change. Remember that for your personal brand to resonate with audiences you must have a consistent message that is delivered often. Consistency and frequency build and maintain trust, a critical component to personal brand growth and business success.

Have a great 2016 and make the commitment today to Grow Your Personal Brand.

Visit www.growyourpersonalbrand.com to learn more about personal branding training programs, events and more.

wjcorbett@corbettpr.com

By Bill Corbett

Corbett Public Relations Long Island and the World 

@liprguy

@corbettpr

Social Media Marketing During the Paris Terror Attacks

Blacked Out Eiffel Tower

The blacked-out Eiffel Tower following the terrorist attacks on Nov. 13, 2015.

Pre-programed and robotic posts show many “marketers” were out of touch.

Nothing is worse than looking insensitive and out of touch with your audience. During times of crisis your audience will shift its focus to the latest news and world events. We saw this happen immediately when the Paris terrorist attacks occurred on Nov. 13 and during the aftermath.

Breaking news and major world events requires an understanding of our audiences and the 24-hour marketing/news cycle.  We must constantly watch and monitor what is happening and have the ability to take action immediately.

Were you watching the events unfold in Paris? Were you or your audiences commenting about this on social media? I did and many of the people I know and with whom I am connected expressed their opinions, outrage and sadness. The ability to express our feelings and opinions as well as communicate with others is what social media is all about. We have the unique ability, like never before in history to communicate and interact instantaneously. However, with this ability comes a responsibility, especially for those of us who use social media as a means to market and build our brands.

I was shocked to see many social sellers, marketers and so called marketing gurus continuing to post marketing/sales information and content throughout Friday night and they continued through Saturday and Sunday. Their posts showed a real disconnect with the concerns and the focus of most people around the world. Posting marketing messages and inspirational “sales” quotes only demonstrated a lack of understanding of the global picture and audience interest.

These posts also made it clear that these marketers were using pre-programed or robotic messages. The use of software-based tools is not the issue.  In my opinion the problem is the “set it and forget it” attitude marketers take today. Yes, these tools save time and effort, but they come with drawbacks as we have seen in times of crisis. Attention must be paid to the messages and information being sent out. A poorly-timed post can damage a personal brand, the reputation of a business or cause other harm.

How can you prevent looking insensitive, greedy or just out of touch? The following are some strategies to consider:

  1. If you are marketing socially, monitor the news or have team members monitor the news every day of the week, including nights, weekends and holidays.
  2. Have a system set up that will allow you to react quickly. You may need to have the ability to post on all social networks at once an appropriate message or order that all posts stop. If you manage this yourself, this should not be an issue. Make sure to test your plan and, in addition, be sure you have the ability to shut down programed posts via your smartphone or remotely.
  3. Have the ability to quickly shut down or suspend programed posts and responses. This may be tricky if you use a digital marketing agency. When an event occurs, over a weekend or at night, there should be a policy or system your business and your agency have agreed upon. You need the ability to order the shut down or have a policy in place that will allow your agency to shut down social media activity. Make sure to discuss this with your agency when developing campaigns and when signing engagements. Poorly timed posts and those that continue on throughout a crisis can hurt your brand and your reputation.
  4. Wait to react socially to breaking news and trends. Often initial news reports about a major incident are flawed and inaccurate. Wait until the facts are clear to formulate an appropriate response. In the case of the Paris attacks, it was clear very quickly what had occurred. However, in many situations the root of a crisis cannot be determined so fast.
  5. Don’t respond because everyone else is responding. Sometimes being silent is the best policy. Consider carefully how you are going to respond and don’t post just for the sake of being seen.

Watching and being sensitive to horrific events unfold before our eyes is unfortunately part of the world that we live in today. Understanding the messages that we project during these periods of time is critical. Monitor your marketing and social media and be prepared to make changes or, in other words, react appropriately. Those who use social media spend significant time and energy building their brands and reputations. Don’t let poorly timed or scheduled posts cause damage that pre-planning should have prevented.

wjcorbett@corbettpr.com

By Bill Corbett

Corbett Public Relations Long Island and the World 

@liprguy

@corbettpr

The Subway PR Crisis, What Should Franchisees Do?

A Subway franchise owner.

A Subway franchise owner.

Another Reason why Personal Branding Matters

I have written about the Subway Jarod Fogle spokesperson scandal and crisis PR recently. I understand what the management, marketing team and PR firm for Subway is doing this week. It has been a roller-coaster and certainly a challenge for them; this is truly a nightmare for a corporation. While I have discussed spokespeople before in blogs, I am not going to focus on the spokespeople for this blog. I have a different take and a marketing strategy that most franchises should take, both on how to market as well as how to weather a crisis.

Let me start by saying that I like Subway and give them great credit for building a brand and empowering so many entrepreneurs.  I have been to Subway shops many times and have been treated well.  Through Subway, many people around the word are experiencing the American dream of business ownership. They provide for their families, they create jobs as well as economic activity. They provide food at a reasonable cost and for the most part are a positive influence in communities; but, I feel quite sorry these days for the average Subway franchise owner. They have no control over who the corporate management chooses to use as a spokesperson and have little control, if any, over national marketing programs. However, there is no doubt that they do benefit from national marketing and branding efforts. The branding is part of the overall rationale behind franchising in the first place. I have worked with a number of franchises and understand the model from the franchisee as well as the franchisor perspective.

I hope that the marketing team at Subway is thinking about its franchise owners and local operators. The franchise was founded in Connecticut in 1974 and today has close to 70,000 units in over 100 countries. Interestingly the company does not own any units.

The damage of the current controversy will impact store sales, some more than others. Negative publicity for any reason will have an impact.  Most consumers also know that the crisis is not the individual franchisee’s fault, but it is their problem. Negative perceptions will hurt them.

If I was on the Subway marketing team, I would focus my attention on the franchisees and provide them with support, tools and a long term strategy for localized marketing which should include a personal branding and marketing plan for franchise owners. Subway shops are no different than any other local business. They are part of communities and rely on people for business. Franchises like Subway, unlike most other small businesses (restaurants in particular), have owners out front. What I mean by this is that in my market, Long Island, New York, it is not uncommon for you to walk into a diner, Italian restaurant or even a sushi place and be greeted warmly by an owner, chef or hostess. Many of the most successful local restaurants have owners who get to know their patrons, interact with them and treat them special. They make customers feel like family and this builds loyalty. This works with chefs and hostesses as well but not as effectively when you have an owner interacting directly with the customers. The key is the relationship. This relationship-focused approach is something that franchises, and in this case, Subway, need to embrace. When customers know the owners, they have a relationship with them, can compliment them or provide feedback. Even negative feedback is important for businesses and the owner is the best person to deliver it to.

A Subway franchise location.

A Subway franchise location.

Recognizing that franchises do not have this type of structure, for the most part, is a challenge but it can be turned into an advantage if done properly. Like me, many people like Subway, but they don’t know the owner. If they did, when a crisis hits, having a relationship will help the franchisee weather the storm. People will come back because they know the owner and like them. This personal connection is invaluable but must be cultivated. Here are a few personal branding strategies for franchise owners:

  1. Be present: Franchise models are designed so that owners don’t have to be there. While is true, this does not mean that they should not be there. Owners should spend time at their operations, greet people and speak with them.
  2. Be active in the community: Some Subway shops provide food, support and other items for charity or local groups. Owners need to be part of this and part of the engagement with community members.
  3. Local press: There is no reason that good work cannot be touted in the media. Owners, who have interesting stories to tell, should tell them and be available to the local media for stories. However, in the case of Jarod Fogle or crisis situations from corporate, it is best to not to get involved. All media inquiries should be forward to the regional or corporate office. However, local positive business stories or franchise stories are certainly fair game.
  4. Social media: Subway has a large and active social media presence and this helps local owners and operators with branding and promotions. However, local operators should also have a presence online and be part of the online/local online community. Social media should be used to allow the community to get to know who the owner is, what they stand for and what they are passionate about. Again, this is another way to make connections and build valuable relationships that matter when crisis situations occur.
  5. Join local organizations and business groups: This is simple marketing 101. Owners need to be out at groups and remain. Business people need to buy lunch. Do you think that they would frequent Subway shops more often if they know the owner? I do.
  6. Speak: People are interested in big brands and business owners. The branding of Subway or any international brand will open doors. Owners should create presentations for local groups and present the lessons learned as a Subway/business owner.
  7. Educate: Schools and camps are looking for activities for students. They also want to give them life lessons. I remember going to a Roy Rogers as a child. I still remember how they made the burgers and the fact that they placed a little butter on the hamburger buns. This is a memory that has stuck with me for over 40 years.
  8. Have a personal marketing plan: The steps outlined here are part of a personal marketing plan. The owner of a Subway or any franchise should have a personal marketing plan that will allow them to become better known in their community. With the right approach and commitment to the effort, a franchise owner can become a local rock star. We know rock stars attract attention and interest. Interest will lead to customers and will also blossom into relationships. These activities create good will. Through good will and relationships is an insurance policy in the event that a crisis should one day occur.

The Subway Jarod Fogle controversy presents an opportunity for all franchise owners to look at their marketing and their reputations in their communities. Franchisees leverage their brands to grow their businesses and this is an advantage in many ways. Branding and frequent messages builds awareness and a modest level of trust. However, personal relationships and direct interaction with customers build stronger trust and loyalty and can mean the difference in weathering a given crisis.

By Bill Corbett

Corbett Public Relations Long Island and the World 

@liprguy

@corbettpr

The Lazy Days of Summer? The “No Crazy” Days of Summer

At the beginning of July, I committed to blog every day and to encourage you to engage in significantly more social media activity. This is my 31st blog in a row. The results, on a number of fronts, have been positive, interesting and rewarding. I have also learned quite a bit and I want to share the lessons learned and a few frustrations with you.

vacation-from-work[1]On the positive side, being more active with content creation has allowed me to re-ignite my passion for providing marketing, PR, personal branding and business strategies for entrepreneurs and businesspeople. By sharing my knowledge and experience, I have been able to engage in conversations with wonderful people from around the world and get feedback which has advanced my own knowledge base.

I have experimented with blog distribution and social media to provide new and more effective strategies for clients, friends and colleagues along the way. In the pursuit of understanding new marketing trends, I have read a variety of articles in respected business publications such as FastCompany, Forbes, Inc., Entrepreneur, Business Insider and others. This led me to follow some impressive writers and bloggers and pod casters and their fantastic podcasts. I have also discovered people who are equally passionate about the entrepreneurial spirit.

What did I learn?

Twitter

One blog I did was called “I love Twitter, I hate Twitter.” My explorations and research into Twitter has opened my eyes to the potential of this platform and the best ways to use it to engage with people and build a following.

use 022814twitter[1]The two most important lessons:

The first is to engage with people on a one-to-one basis but do so in public. Thank people for following, ask questions and start conversations. I did not hesitate to send messages or ask questions of thought leaders. I am pleased that a number of them responded and are now following me. Having some TV personalities connected with me has been fun and it is very cool.

The second lesson is to acknowledge that brand consistency matters. When I veered away from my core interest and brand engagement the results were not the same as when I was more focused. The outcome after a month of heightened activity on Twitter resulted in an increase of over 300 followers and hundreds of likes, retweets and favorites.

LinkedIn

I wrote a number of blogs about LinkedIn. Since LinkedIn is a community and platform that I encourage businesspeople to use, I want to know how to use it more effectively.

The two lessons I learned:

Bill Corbett's LinkedIn profile page.

Bill Corbett’s LinkedIn profile page.

First lesson: if you are not doing long form posts on LinkedIn’s publishing platform, you are missing out on one of the best ways to build your brand online. I shared some of my blogs from this past month via this platform and the response has been amazing. My profile views tripled, contact requests are way up and the number of followers on my business page has more than doubled.

Second lesson: share content in groups and join the conversations. Conversations in groups have not only enabled me to speak with and connect with amazing people in the small business world but also with thought leaders and top level executives with major corporations. LinkedIn is about relationship building, not selling, and in this month alone I have started many new relationships.

Social Media

socialmedia[1]By sharing blogs and being more active on Google Plus, Facebook, Instagram, Twitter and Pinterest I have been able to bring my message and expertise to more people. Using images and video has been critical. I made the commitment to share images more and learn more about Instagram and Facebook. On both of these platforms I have seen engagement and this has strengthened my brand. Interesting, this is where business and personal activities intersect. In fact, this will be a future blog topic for me – relationship building does not stop when the business day ends. Personal posts and images of activities of interest to me have helped me to engage with more people and to share my involvement in charities and interest in grilling/BBQ and photography. The lesson learned here: share your passions and interests and you will be rewarded with comments, likes and respect. People will more likely approach you at networking events because these posts are great conversation starters and business opportunity generators.

PR – My Core Business

Many people know me, but there are those with whom I have not personally worked with and therefore it’s understandable that they wonder what I do and what happens at a PR firm every day. Through blogging, social media activity and storytelling, I have been able to educate people about what I do, my expertise and what it is like to be a PR professional. Lesson learned: talk to people and tell stories about what you do and how you do it. Give examples, use images and video whenever possible to tell the story and you will advance your business goals and build stronger relationships. We all have competitors, to stand out you must tell stories and let people get a good glimpse of what you do and how you can help them.

Video

Build_Brand[1]Through my social interactions, experience writing blogs, research and observations of  what others are doing to succeed, it is very clear that video is going to be the most important part of personal and business marketing in the years to come. I have included many videos in my blogs and I have shared many videos across social platforms over the past month. Video tells your brand story and invites people to get to know you better or introduces you to people before they even have a chance to meet you in person. I shared my recent TV interviews and the feedback has been very positive and has led to meetings and opportunities.

Blogging

Active blogging and the process in creating a blog has been an enlightening and positive experience. I have shared information that I am passionate about and have had fun. At the same time, I’ve broadened my knowledge base. Blogging can be both frustrating and challenging. Developing new content takes time and pushing out content requires a system and a consistent effort. It is frustrating when a blog does not get the response expected. Nonetheless, you must learn from disappointments to ultimately find success. I know that good content with images and videos attracts the most attention. I learned that social media sharing of your own content builds respect, interest and engagement. I also learned that when it comes to blogging it is great to share blogs directly with friends and others who will share it with their networks.

podcastmikeheadset1[1]I have said repeatedly during my Grow Your Personal Branding program presentations that your blog is where your personal brand comes to life. My daily blogging over the past 30 + 1 days has proven this to me once again. I plan to continue to blog, just not every day. I definitely will integrate more videos and I am looking forward to launching a podcast in the fall.

By Bill Corbett

Corbett Public Relations Long Island and the World 

@liprguy

@corbettpr

Consistency Matters: Does the Real World Brand Match Your Online Brand?

Target and Single ArrowFor nearly three decades in the public relations business, I have had the pleasure of working with some great entrepreneurs and businesspeople.

The firm’s goals have remained the same: we seek to secure media coverage to build a person’s brand, reputation and attract attention. Building a brand takes time. In the past I have discussed the questions you need to ask to define your brand and I have outlined what is needed in your personal marketing plan.

With so many ways to promote your brand and with so many places online where your brand resides, a challenge surfaces: consistency. Is your brand image and message consistent across all the digital properties that you own? Does this “online brand” match how you present yourself in the real world? I bet some readers have not even thought of this.

It doesn’t matter whether you are a social media marketer using social media for your brand, business or if you are just a casual user of social media. Guess what? You have an online brand and you need to know how you are presenting yourself. For those of you who are not practitioners of social media, you cannot escape either. Even when you don’t have social media accounts of your own, your name is probably online on your company’s website, in directories of the groups that you belong to or perhaps in the media. Have you ever searched for your name? Have you searched for it recently? If not, you should. You need to see how your brand is represented online and what people are saying about you.  Are people making positive comments, negative comments are they not saying anything at all?  Search for your name in Google (and other search engines) to see what comes up. Search down a few pages and make notes of what you find. Search Google Images; does your image come up? Is it an old image? Is the image unflattering? Again, take notes and click on the images, where are they being pulled from? Perhaps images are coming from social media sites such as LinkedIn or Facebook or a newspaper or organizations to which you belong.

Tip: for Gmail/Google Plus users – you can create what is known as Google Alerts. These are Google searches that are done daily or periodically for search terms that you want to monitor. Put your name into the Google Alert system and if your name is mentioned you will get an alert. There is more to this, but begin by creating an alert with your name or, more specifically, your name in quotes such as “Bill Corbett.” This tells Google to search just for your name. If you have a relatively common name like I do, I suggest adding additional words to your search. I use “Bill Corbett” “Public Relations.” This narrows down my search and gets better results – not all the results of all the other Bill Corbett’s in the world. There are quite a few of us by the way.

Businessman Looking in Mirror

Now that you are monitoring your brand, it is time to look at the consistency of your brand. Do you have an elevator speech? Do you have a personal mission statement that you share with people you meet? Do you have an area of expertise that you discuss in the real world? Your answer to all of these questions is likely to be “yes.” How about this question: do you have a certain style of dress or a “look” that you are known for? If you don’t have a specific look, you can be sure the way you present yourself professionally will not go unnoticed. Your message, your mission and the way you look and present yourself needs to be the same (consistent) online as it is in the real world. Your headshots and images need to be professional and consistent. Every written profile also needs to reflect a similar message. Certainly your LinkedIn profile will provide much more information than a Twitter profile, but stay consistent. The graphics and the videos you use must also be consistent. Video is by far the best bridge between the real world and the cyber world. If you can convey on video your brand and message, you are doing it right. Be aware that video is tricky; poor quality videos (poor lighting, poor audio and an awkward presentation) can hurt you and your brand, especially if you are sharp and clear in the real world. Keep an eye on your videos.

Your bios, profiles and content needs to be consistent with your messaging. Think about what you post and the subject matter. If you are a banker or financial services professional, is posting marketing-related content consistent with your brand? If you are a medical professional, are posts about movies and TV appropriate? When using social media for business you must consider these factors. It is not the same if you are using social media to communicate with friends and family. However, in today’s world the lines between what is business and what is personal (for the most part) has faded away. Remember, if you’re online you are representing your brand at all times. You should expect anything and everything you post to be seen by everyone. So if you don’t want friends, employers, prospects, clients or others to see what you are doing, don’t post. In some cases you may not have a choice; friends and others can and will post images of you and mention your name. Again, this is why you need to monitor your brand regularly.

A poor or inconsistent image can result from simply not having your image or content on a LinkedIn, Twitter or other accounts. How does this look to someone you met at a networking event or the person you were introduced to by a friend as a referral? When you don’t bother to project your brand image to prospects, you damage the potential for establishing a business relationship. It’s better not to have an account than to have a blank one. It is shocking to me to see how many networkers and salespeople don’t have completed profiles on LinkedIn. Think of the opportunities you have lost or how this looks when compared to you competition. You’re not looking good online even though you are very impressive in the real world.

Your brand message and image must be consistent in the real world as well as in the cyber world. Take the time to review where your brand resides online and make sure that it is consistent with your real world image. Keep your content consistent and you will be rewarded with a stronger and more effective brand.

By Bill Corbett

Corbett Public Relations Long Island and the World 

@liprguy

@corbettpr

Guess What? You are a Media Company

iPhones

Smartphones such as iPhones are your Personal Marketing Devices.

With today’s changing marketplace for business and communication, the old rules no longer apply. To succeed and thrive you must recognize that you and your business are media companies. How can this be? We are in an age where technology and communications is not only vital for business operations but also for marketing. Some traditional marketing strategies will continue to apply but sticking with them alone will be a recipe for difficulty in the years to come.

A media company. Really? Yes, and the sooner you recognize this and make changes to your marketing the better prepared and the more competitive you will be. In addition to using traditional print marketing and mailings, your multi-media business must add technology.

You hold in the palm of your hand a powerful tool: your smartphone. Virtually everyone in business today carries one and if you don’t, this post is probably not going to help. I call the smartphone your PMD – Personal Marketing Device. This amazing tool can do so many things that many of us would never have thought it would be possible. From a strictly marketing perspective, what does this device do?

Video: When done right, video content created and shared can reach as many people as a broadcast TV program. YouTube is the center of the video universe and you and your media company need to be present. People want video content. They want to watch videos on their smartphones and tablets. They want to watch them at the time of their choosing, on demand. Your competitors are on YouTube and using video. If you are not using video to market and share your brand message, you are two or three years behind your competitors.

meerkat-periscope[1]

Meerkat (l) and Periscope (r) are two smartphone applications which allow for live broadcasting.

From a broadcasting perspective, new applications Meerkat and Periscope are on the scene and part of the next wave. With these apps you become a live broadcaster. You can do shows on the fly and your followers/audience can watch them live. All of this is done on your phone and amazing to think about. However, recognize that the quality of video from smartphones is great. Use your phone, but whenever possible use real video cameras to capture and create content.

Face to Face Communication: iPhone’s FaceTime application or other applications like Skype allow for one-to-one or multi-user video conferencing. This is another form of broadcasting, but to small audiences. The use of video conferencing will be much more common in the future and for meetings and networking it will become an important tool. To reach larger audiences in a live format check out www.Livestream.com and its mobile app.

Blogging: video content is important but written content is also an integral part of your marketing and branding. Your blog is equivalent to your media company’s publishing arm. Your content is created like a magazine, offering articles on a variety of topics for your audience. Your audience wants this content and they will seek you out for it.  Without a blog your brand has no voice and no place to come to life. For a business, your website is where your brand lives; for an individual it is your LinkedIn profile, but it is your blog that brings your brand to life. This is equally so for your video content and – if you have the energy – a podcast.

podcastmikeheadset1[1]

A podcast microphone and headset.

Podcasts are becoming increasingly popular. They represent the “radio” part of your media company. Podcasts allow you to share your knowledge in an in-depth way. Many podcasts incorporate interviews where ideas can be shared and expertise can be further presented. While not for everyone, podcasts are an effective tool in reaching new audiences and they are the next generation of audio content.

Social media: for most people it is clear that social media sites are where brands and individuals engage with audiences. Many people have social media accounts/apps on their smartphones and use them for personal activities. But they must be properly leveraged for business purposes. Are personal social media accounts used for business still personal? Today we see a mix between what is personal and what is business. In order to engage with people 24/7, it is often necessary to use personal accounts. If you are seeking to build your brand, you want to utilize all social media sites to build awareness and to become an influencer. With a mobile device you have the ability to engage at any moment. Consumers and prospects are online nights and weekends. You need to understand their habits and “live” communicate with them when their eyes and attention are on the social sites that you are using.

Social Media Logos

Icons of various social media platforms that are popular today.

Social media activities can be done on desktops or laptops but more and more of the content is coming directly from mobile devices. Again, your PMD becomes the conduit for bringing your message to potentially millions of people. Twitter, Facebook, LinkedIn, Foursquare, Instagram, Snapchat and others that are emerging are platforms where you will need to present your brand.

Social media in the consumer space is much different in business-to-business. Recognition of this fact impacts how you communicate with your audiences and the sites that you will use. Certainly LinkedIn is the premiere site for business-to-business while sites such as Facebook and Pinterest are more effective at reaching consumers. The point here is not so much the value of social media; it is not new. However, we need to look at it differently and recognize that social media is not only part of how we project our message but also where we engage with prospects and customers. When social media was new, many focused only on projecting and sharing content. They skipped the important part – building relationships. This is going to be the key factor in the success of businesses that are adopting social media now.

We see that technology, particularly the technology that is in the palm of our hands, has enormous power. Businesses and individuals need to harness the marketing power of these devices and become media companies which offer diverse content (text, video, audio, photos, graphics) to audiences in different ways. Broadcasting alone will not see results; these tools must be used to listen, interact, share and build relationships. Build your media company and use its capabilities today, this is how you will achieve short and long term success.

Revisited 2015 – July 4th Independence Day – Lessons from the Founding Fathers for Social Media and Personal Branding

I wrote this blog 5 years ago it is still relevant today.  However, the world has changed.  Today Americans have more ways to market and communicate.  With smartphone technology in our hands we have enormous power to broadcast our messages and engage with others. I call smartphones, PMD’s Personal marketing Devices they can also be seen as your own personal broadcast center. (More on this in a future blog)

The technology we have however is not being leveraged effectively by small business people.  Many don’t see the opportunity because they are overwhelmed with time pressures and lack of understanding of the power that they have. Understanding marketing and why and how it must be done is also a challenge.

It’s time for small business people from across America to take charge of their destiny and bring their brands and messages to target audiences.   Failure to utilize the marketing tools that are available (for free) today will see many smart and capable people struggle to succeed in the new economy and within the new marketing paradigm.

As we look back at the lessons of our Founding Fathers below, consider what they would do today.  I believe that they would be regularly leveraging social media, blogs and video to get their message to the masses. They would engage in conversations and share their vision for the future.  They would be making connections, building relationships and beating their competition.

The pursuit of happiness lies in our hands both literally and figuratively.  Use marketing technology today as a vehicle for achieving success and your American dream.

First Published 5 Years Ago 

Today we celebrate Independence Day, July 4.   Beyond the fireworks and BBQs, we all should think about the great nation that we have the pleasure to be part of, and the many people who gave up their lives to give us the freedoms we enjoy.

Exactly 234 years ago, a group of brave, brilliant and industrious individuals met in a steamy Philadelphia room and agreed to do something that had never been done before—start a revolution.  The risks were great; the price that was paid was high in terms of lives lost, lives destroyed and money, but in the end the reward was unmatched in human history.  The American Revolution gave us a country where freedom is sacred.

Today despite a challenging economy we have the freedom to express ourselves and pursue our business as well as our personal dreams.  For many the dream is being an entrepreneur or a small business owner or simply pursuing a career in a chosen profession or industry.  Having this choice is an integral part of our national character and a driver of the entrepreneurial spirit.  While entrepreneurs and small businesses are under attack from many directions, the American entrepreneurial spirit lives on.

The information age has brought with it new media vehicles which are allowing individuals to voice their opinions, develop creative ideas and start new businesses.  Like the minutemen of Lexington and Concord, individuals can stand up, and take control of their own destinies like never before.  Like the “shot heard around world” that started the American Revolution a simple Facebook post or Tweet can literally be seen around the world just in seconds.

Jefferson, Madison, Franklin, Adams, Hancock and the other Founding Fathers all understood the importance of individuality and expression.  They were passionate individuals with a mission, and the creativity and drive to achieve their goal – a free and independent nation.

While the Founding Fathers did not have social media vehicles and platforms like Facebook, Twitter, Linked In, Youtube, Flickr and Foursquare I am sure that they would have taken advantage of them as mediums for communicating with contacts, public, friends and others interested in “the cause.”  Social networking and marketing did not exist, but these individuals knew the importance of publicity, having a personal brand, word of mouth marketing, networking, effective writing, publishing and public speaking. Do these skills and approaches sound familiar?  These techniques and others are the same that individuals need to capitalize on today to build their own personal brands, the foundation for a success in life, in business and in any community.

Did Franklin and Madison have a Blog?  Not exactly, however they did have a printing press.  They were able to create a buzz using well written content, printed books, flyers and newspapers. Papers and printed materials were circulated in pubs and homes across the 13 colonies and beyond.  People held discussion sessions and analyzed the information they were provided.  They debated and came up with their own comments and then shared materials with others who they thought would be sympathetic to their dreams of an independent democratic nation.

Today’s social media and personal branding gurus like Gary Vaynerchuk (@garyvee)Dan Dchawbel (@DanSchawbel),  Guy Kawasaki (@guykawasaki), Peter Shankman (@skydiver), Seth Godin and others are taking similar approaches as the Founding Fathers.  The Founding Fathers published articles and spoke to small and large groups to educate, motivate and inspire individuals to become part of a movement that included the individual but also was much larger than any single person.

Let’s look at some of our Founding Fathers and how they relate to personal branding and communications.  There is much we that can learn from them and ways we can apply these lessons to social media marketing and personal branding efforts today.

George Washington – Founding Father and First President of the United States of America.  Washington is also

known for his leadership abilities, speaking skills, political savvy and ability to stand out in crowd.  Although he did not sign the Declaration of Independence his leadership of the Continental Army made him a front runner to lead the country after the war.

During the Revolutionary War era it took weeks or months to get information or important messages out to thousands of people, or just one letter from one colony to another.  Hand written copies of the Declaration of Independence were circulated by hand around the 13 Colonies and read in front of groups gathered in pubs and in front of churches and other community buildings.

Today we can disseminate messages and blog articles in seconds using social media sites and digital communications.  The speed of distribution may have changed but the goals of communicating ideas messages and attracting attention remain the same.

We can learn from George Washington an important lesson, humility.  When offered the opportunity to become king of the new nation, he turned it down.  He also turned down the opportunity to run for a third term as president; instead he retired.  In today’s world full of online and off line self promoters and overexposed celebrities seeking the lime light, humility is a trait that seems to be in short supply.  We could all benefit from more people following Washington’s example of humility and grace.

Thomas JeffersonThomas Jefferson, the author of the Declaration of Independence, agonized for weeks to find the right language and consulted with other Founding Fathers to craft this historic document.   We learn from this example that writing passionately and choosing the right words is important.  On Facebook, Twitter, blogs and other writing quality has certainly suffered. Today it remains true that quality writing and compelling content will attract followers, and poor and uninteresting content will drive them away.

In our fast paced mobile technology society we are constantly on the move. A telling example of this is that on average there are more than 3,000 Tweets being placed every second.  Jefferson’s quote: No person will have occasion to complain of the want of time who never loses any. It is wonderful how much may be done if we are always doing,” is apropos for today.  Many people are always “doing,” (communicating).  However, how much doing is actually wasting time? How much time is being spent on social media marketing with no measured results? Social media marketing programs must be planned and have goals. Without goals or a plan, the “doing” is nothing more than wasting time.

John Hancock – We know the name and we know the signature, he was the first to sign the Declaration of Independence and did so in large and bold script.   John Hancock knew the importance of standing out, making a statement and doing something different.  My favorite quote from Hancock is: “The greatest ability in business is to get along with others and to influence their actions.” This statement is especially true today. To be successful in business relationships and trust need to be built.  To influence people to act, purchase products or services, information and proof of abilities need to be conveyed to the target audience.  Be bold, but also have objectives and consider how relationships are being forged.

Benjamin Franklin – Frequently clients ask what should be said or what information should be put out on social media streams?  This quote from Benjamin Franklin answers the question perfectly: Either write something worth reading or do something worth writing about.”

Benjamin Franklin was truly an original and individual who understood celebrity and personal branding.  His exploits, scientific experiments and inventions as well as his larger than life personality made him a celebrity in France before he arrived to solicit their support for the “cause.”

We have much to learn from Franklin but for now, his grasp on being relevant and authentic can be our take away.  If something interesting or newsworthy is done write about it, don’t just write something for the sake or writing something.

John Quincy Adams – Are you a leader or do you aspire to be one in business, politics or in another field? If your answer is yes then this quote from John Quincy Adams is most appropriate:If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” To be a leader you need to be relevant and interesting.  Self-promotion and self-serving actions will not attract the right attention or inspire others.  Remember that being successful is not what inspires; what motivates and inspires others are the stories and examples of overcoming challenges and hardships to become successful.

There is much we can learn from studying our Founding Fathers.  From humility to creating relevant content their lessons can be applied to many facets of business and life today.

Every day of the year we should celebrate the precious gift of freedom we have been given.  We continue to enjoy this freedom because of the sacrifices of those who came before us and those who fight for us today in foreign lands and on other fronts.  We can honor them by embracing the American entrepreneurial spirit and following the examples set by our Founding Fathers.

All comments welcome, Happy 4th of July.

It’s Time for Your Personal Marketing Plan

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As we approach Fourth of July we prepare to celebrate American Independence. America is the land of opportunity but many don’t achieve success or all the success that they want.

Many American business people work hard each day to be successful within the companies in which they work or in their own businesses. Countless hours of time and energy are spent networking, attending trade shows, using social media, sending emails and cold calling. Each of these activities has the goal of generating leads and developing business. However, most people who are in sales or business development do not have a personal marketing plan.socialmedia[1]

Let’s face it, most people have little or no idea how to market themselves effectively. I know this from having met thousands of small business people. I also know that many are motivated and want to learn. I believe that everyone can succeed if they leverage their talents, time and energy. Combined with a personal marketing plan there is no limit to where you can go.

I am on a personal mission to educate people about the importance of having a personal marketing plan and to grow their personal brands. America is a great country and the marketing activities that I listed above can all be effective. However, most people do not approach them with a system or a plan. For many, business and referrals come through these efforts but often it is a matter of pure luck. With even a basic plan a networker or salesperson can improve their lead generation and business development by 20 to 50 percent. You can be a leader, you can dominate, you can attract attention but to do this you need to market and harness the power of the free platforms that exist today and technology.

Here are some quick actions you can take today:

  1. Create a personal marketing plan. Remember to write your plan down. As part of this plan set financial goals but also set marketing goals such as:
    1. Number of new LinkedIn contacts made per week
    2. Number of new names added to email marketing list
    3. Number of follow-up calls or emails made to people who you meet at a networking event or trade show
    4. Number of social posts you will do each week
    5. Number of videos you will film each quarter
    6. Number of blogs you will create each quarter
    7. Number of personal marketing videos you will create, post and share.
  2. Create your personal mission statement. What do you stand for and why should people work with you when they have so many options and choices?
  3. Review and clearly identify your target audience/market and who are the key referral sources. Who do you want to do business with? Start by looking at your best current clients.
  4. Create your system for following up with new contacts. You goal should be to turn contacts into prospects or to build trust which leads to referrals or opportunities. Remember it is important to give before you receive.  It may take months of giving and showing interest before any action occurs. Never give up.
  5. Review all of your social media sites and make sure that all photos, bios and job descriptions are up to date. It is critical that your real world brand matches your online brand. You need to present the right image every time you are in contact with a prospect. If you have a blank profile or with a horrible picture you first impression will fail every time.

We live in a highly competitive world for business as well as attention. Business people need to rely on action and effort and less on luck. With a simple personal marketing plan efforts will be focused and greater success will be achieved.

Look for resources and people who will help you. Don’t be afraid to ask me or others who you see doing a good job.

Do you have a personal marketing or networking question? Send it to me. I can help you create a personal marketing plan.  If you want a list of question to kick start your personal branding effort send me an email at wjcorbett@corbettpr.com.

5 LinkedIn Resolutions You Need To Make for 2014

By Bill Corbett, President, Corbett Public Relations and Founder of Grow Your Personal Brand

As 2014 begins, it’s a good time to take a step back and reflect on your personal branding efforts in 2013.  Did you achieve your goals? How active have you been on LinkedIn?  Have you generated new business from LinkedIn?  If you aren’t satisfied with your answers to those questions then you need to change what you are doing and take a better look at your LinkedIn profile.  LinkedIn is the number one social networking website for business professionals and others looking to generate new opportunities.  The following are 5 LinkedIn Resolutions You Need To Make for 2014:

1.  Commit to investing 1 hour per week on LinkedIn activities You need to create a schedule in advance and block out a certain time period for you to work on your LinkedIn activities.  Schedule posts ahead of time by using a social media aggregator such a Hootsuite to save time.  Once your posts are scheduled go into your groups and facilitate discussion and engage with other group members.  An investment of an hour a week will be beneficial to growing your personal brand.

2.  Connect with others Make weekly or monthly goals of how many people you want to reach out and connect with.  Connections are valuable on LinkedIn.  The more you have and the better you know them the more valuable they are.  LinkedIn is a great way to increase the size of your network.

3.  Maximize you profile – Make sure to update and maximize your profile so that it is easier for prospects to find you and so it clearly identifies why someone would want to work with you.  A maximized profile is the strongest asset you can have on LinkedIn.  If you profile is poor or is missing information then you could be missing out on potential prospects.

4.  Be seen – Make sure you stay top of mind among your connections.  Use status updates several times each week.  In your updates discuss what you are doing, what projects you are working on and share relevant and interesting articles related to your industry.

5.  Facilitate recommendations – Recommendations are one of the most important parts of your LinkedIn profile.  You should accumulate as many recommendations as you can.  One way to do this is by giving recommendations to others and then asking for one in return.  The more recommendations you have the better.

By implementing these LinkedIn resolutions you can be confident in your LinkedIn profile and this will lead to building stronger relationships and future business development.  LinkedIn is a power tool.  Make 2014 the year you get the most out of your LinkedIn profile.

Steps to Become a Successful and Powerful LinkedIn User – Part 2

Recently I wrote Part 1 of “Steps to Become a Successful and Powerful LinkedIn User,” in which I outlined some important strategies.  Creating a plan and strategy for using LinkedIn and creating a personal marketing plan are essential in growing a business and having a personal brand that will resonate.  Spending focused time and energy on LinkedIn will enhance relationships, build trust and create awareness that will assist you to achieve your promotional, business and career goals.

Here are five additional steps to take to become a power LinkedIn user:

Who to connect with? – You should consider connecting with almost everyone.  However, keep a sharp eye out for people who are not serious LinkedIn users or those who are likely to place you on a sales solicitation or an e-mail marketing list.  There are easy ways to determine if someone is a good connection or not.  Some of the immediate red flags are: no photo or one of poor quality; no status update activity; few endorsements; few contacts; no personal “who I am” details in the profile, and ambiguity about what it is the person actually does.  When reviewing a new potential contact, consider whether the person could be an ally or a competitor.  For example, some attorneys want to connect with other attorneys, but marketing professionals may not want to connect with their competitors located down the block.

When you are approached to connect with people you don’t know or with whom you are casually acquainted, you must ask them to provide you with more information. Questions should be posed to them.  Ask questions such as: Who do you want to meet? Whom do you network with? Whom are your ideal clients?  This process also gives you the opportunity to tell them who you are and who you want to meet.  We have found that those who are not serious LinkedIn users never respond to these requests.  This nonresponse is a good indication that they will not communicate in the future. If they will not engage, they are likely not interested in developing a relationship.  If the individual responds to the questions posed, move forward and connect or ask additional questions.  Whom you are connected with is important.  You will develop relationships with these individuals and connect them to others on LinkedIn.  Starting relationships the right way creates the right foundation of trust.

Bring real world networking into the LinkedIn cyber world – The process of networking, meeting people and developing business relationships, existed long before LinkedIn.  However, LinkedIn offers a platform that can be used strategically to enhance and facilitate real world networking.  LinkedIn can make networking and networking follow-up more effective.  Most importantly, when used strategically, LinkedIn can speed up the relationship development process.  Basically, LinkedIn will assist in building trust, which is essential in the business relationship growth process.  Without trust there is no relationship.  How do you use LinkedIn to build trust? Start by bringing your real world contacts into the online LinkedIn world.  Often the first step in the networking process is meeting and talking with new people at events or meetings in the real world.  You will collect business cards and begin communicating.

One easy way to bring the people you meet in the real world into your LinkedIn world is to use the mobile app produced by LinkedIn called CardMunch.  Use this app to scan the business cards you receive.  The app makes it easy to send a connection request and quickly connect with people.  This can all be done using your smartphone on the road or even during a networking event.

Groups – Strategically pick the groups you join.  If you have limited time, pick two or three groups where you can be very active.  Remember to join groups that offer a target-rich environment for business development and potential referral sources.  If you are an accountant and rarely get referrals from other accountants, limit your membership in groups that are geared toward accounting professionals.  Find groups where you can demonstrate your expertise and connect with individuals that fit your ideal client or ideal referral source profile.

Regionally focused groups should be considered.  Even if every person in the group is not an ideal direct prospect or referral source, relationships matter.  Having contacts and connections in different business sectors will allow you to connect to people looking for a wide variety of services or solutions.  Groups are where you can build a reputation as a giver and provider of information as well as share connections.  When you can assist individuals advance their career, help them solve a business issue or most importantly drive business to them, they will remember you and your efforts.  This strategy is one of the most effective business lead generators available to networkers.

Recommendations and Endorsements – LinkedIn users benefit from recommendations from individuals whom they have worked or whom they know. Recommendations help to reinforce the value of individual skills, abilities and services that can be provided.  We have suggested that to be effective on LinkedIn users should secure one to four recommendations each month.  This shows continuous activity and makes it known to your contacts that you are somebody that people like and respect working with.  Recommendations and endorsements of services assist in building brand awareness and are effective in demonstrating and reinforcing to others your stature and expertise in a given area.  These recognitions are particularly important for people who are just getting to know who you are and the areas in which you are a leader.  Recommendations are also a good way to get feedback on your personal marketing efforts.  If you receive a number of endorsements recognizing your expertise in a specialized area, then it is clear that those who are connected with you know what you do and what you do well.  If you are getting endorsements for services you do not provide, then you have to review how you are marketing and communicating with contacts.  If this is out of sync you need to work on how you are perceived in your market.

This article was provided by Bill Corbett, President of Corbett Public Relations based on Long Island in New York.  Mr. Corbett is a respected leader in public relations, media relations, personal branding and social media.  Over the past two decades Mr. Corbett has assisted thousands of clients to secure media coverage, build brands, attract attention and grow.  For more information visit www.corbettpr.com or contact him at wjcorbett@corbettpr.com Twitter @wjcorbett

This blog originally was originally posted on http://www.socialmediaclub.org

Sources:

http://marketingthink.com/social-branding-how-to-create-the-perfect-linkedin-profile-blueprint/

http://www.careerealism.com/optimize-linkedin-groups/

http://www.myinspiredmedia.com/five-linkedin-power-strategies/

http://jobsearch.about.com/od/linkedin/a/linkedin-recommendations.htm